Privacy Policy

Your privacy is important to us at Ragasphere LLP ("Ragasphere"). This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services available at www.ragasphere.com (referred to collectively as the "Service").

1. About this Policy

   1. This Privacy Policy describes how we handle your personal data at Ragasphere LLP, referred to as "Ragasphere" or the "Policy". It applies to all the services provided on www.ragasphere.com, referred to as the "Service". Any new services we develop or offer will also adhere to this Policy unless otherwise stated upon their introduction.
       

2. Cookie Usage

   1. Ragasphere uses cookies to enhance user experience, analyze site usage, and personalize content and advertisements. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.
       

3. Data Processing Details

   1. We process personal data for the following purposes: providing and improving the Ragasphere Service, personalizing user experience, conducting research and analysis, and complying with legal obligations.
       

4. Legal Basis for Processing

   1. We process personal data based on the following legal grounds: consent, contractual necessity, legitimate interests, and legal obligations.
       

5. Your personal data rights and controls

   1. You have rights over your personal data under various privacy laws, including the General Data Protection Regulation (GDPR). Here’s how you can exercise these rights:

      1. Be informed: We provide information about your personal data through this Policy and by responding to your queries at contact@ragasphere.com.

      2. Request access: You can request a copy of your personal data by emailing us. We’ll provide the information required under Article 15 of the GDPR.

      3. Request amendment or erasure: You can edit your User Data or request data erasure by emailing us.

      4. Request restriction of processing: You can request temporary or permanent restriction of processing for reasons outlined in our Policy.

      5. Object to processing: You can object to processing under certain circumstances, such as when it’s based on legitimate interests or for tailored advertising.

      6. Data portability: You can request a copy of your data in electronic format and transmit it elsewhere.

      7. Withdraw consent: You can withdraw consent for data collection or use by emailing us.

      8. Lodge a complaint: You can contact your local data protection authority or email us with your concerns.
          

6. Personal data we collect about you

   1. We collect personal data when you sign up for or use our Service. This includes information such as profile names, email addresses, usage data, and more. We may also collect data from third-party sources as described in our Policy.
       

7. Sharing your personal data

   1. We may share your personal data with certain third parties, such as support communities, other Ragasphere users, artists, and record labels. We only share data when necessary for the stated purposes or with your consent.
       

8. Data retention

   1. We retain your personal data only as long as necessary for legitimate business purposes, such as maintaining service performance, complying with legal obligations, and resolving disputes. We have defined retention periods and criteria for data retention.
       

9. Transfer to other countries

   1. Due to the global nature of our business, your personal data may be transferred internationally. We ensure such transfers comply with applicable laws and provide adequate protection for your data.
       

10. Keeping your personal data safe

    1. We implement technical and organizational measures to protect your personal data from unauthorized access or disclosure. However, no system is completely secure, so we encourage you to take precautions to safeguard your account.
        

11. Children

    1. Our Service is not directed at children under the age limit specified for each country or region. We do not knowingly collect personal data from children unless permitted by law. Parents concerned about their child’s data can contact us for assistance.
        

12. Changes to this Policy

    1. We may update this Privacy Policy occasionally. We'll notify you of material changes through prominent notices within the Service or via email.
        

13. How to contact us

    1. For questions or concerns about this Policy, you can reach out to our Grievance Officer/Data Protection Officer at contact@ragasphere.com.

 

Ragasphere LLP is the data controller of personal data processed under this Policy.